MileLedger Support

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Find quick answers about MileLedger, learn how the app works, or get in touch if you need personal assistance.

Frequently Asked Questions

What is MileLedger?

MileLedger is a personal iPhone organizer for tracking loyalty miles you expect to receive. It helps you record the important details, monitor each entry's status, and keep information ready if a credit needs to be checked or claimed.

Which loyalty programs can I use?

MileLedger is designed to be flexible and is not limited to a specific airline, hotel group, or loyalty program. You can create entries for the partners and programs relevant to you.

Does MileLedger connect to my loyalty account?

No. MileLedger is a personal organizer. It does not automatically sign in to, read from, or synchronize with your loyalty accounts.

How do I add an expected mileage credit?

Create a new entry, select the relevant category, and add the partner, date, expected miles, and any helpful reference details. You can then follow the entry as it moves from pending to credited or claim-needed.

Can I store receipts, screenshots, or confirmations?

Yes. MileLedger is designed to keep supporting files with the relevant entry, making the details easier to find if you need to follow up.

Does MileLedger submit a claim for me?

No. MileLedger helps you organize and prepare the relevant information, but you remain responsible for contacting the loyalty program and submitting any claim through its official channels.

Why is an entry marked “Check Now” or “Claim Needed”?

These statuses help you identify entries that may need attention based on their dates and the information you entered. Always verify the official claim rules and deadlines with the relevant loyalty program.

Is MileLedger free?

Launch pricing and available plans are still being finalized. Clear, current details will be shown on the App Store before download.

How do I report a bug or request a feature?

Use the support email on this page. A concise description, the steps that led to the issue, and your app version will help with troubleshooting. Avoid sending account passwords or other sensitive credentials.

Coming soonThe App Store link will be added when MileLedger launches.